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Workforce Support Services

Support Services for all Ragon Workforce Members through Ragon and MGH (postdocs, grad students, admin/ops, techs, etc…)

The first part of this page lists resources available to all Ragon Workforce members. After that, you will find resources available to specific segments of workforce members, such as MGH Employees, Grad Students, and Remote Workers.

Personnel Support Resources

Based on significant feedback and inquiries regarding who to go to for support at the Ragon Institute and what the process is to share grievances, we have outlined below the resources available to our Ragon workforce.  These resources are for ALL of our workforce from employees to faculty to non-employees and can be reached directly via their contact information. You will see that there are internal support mechanisms as well as MGH resources.

The Executive Team reminds the Ragon community that there is zero tolerance for any form or coercion or retaliation.  It is important that our workforce speak up and/or follow up with any of the resources below for support.

Ragon Resources & MGH/Partners Contacts:

  • Peggy Enayo, penayo@mgh.harvard.edu               
    HR Operations Manager, Ragon Institute
  • Anne Morin, amorin@partners.org 
    Sr. HR Business Partner for the Ragon, MGH                                                

MGH and Partners Compliance Hotlines:

Process:

We strongly encourage you to take advantage of any one of these avenues. Please reach out directly to any of the above resources. Each resource will be impartial when listening and gathering information from you.  Depending on the issue or grievance, an investigation may be initiated concluding with a resolution (action). Please be assured that your concern will be addressed.

We want to reiterate that leadership values you as its highest priority and strongly supports the wellbeing of staff

MGH Employee Resources

Employee Assistance Program (EAP)
Mass General Brigham Employee Assistance Program (EAP) (partners.org)
866-724-4327 | 8:00am–5:00pm, Monday–Friday
After-hours pager: #37224

Ethics
617-724-1765 | Monday – Friday
Pager: #32097 or Ethics EPIC consult

MGH Psychiatry
617-724-7150
Occupational Health (MGH)
617-726-2217 | 7:00am–5:00pm, Monday–Friday
On-call Spiritual Care Provider (MGH)
617-726-2220 | 24 hours a day, 7 days a week
Pager: #27302

Peer Support
wecarepeersupport@partners.org
Workplace Well-Being Collaborative
https://apollo.massgeneral.org/workplace-well-being
REV 2/

Grad Student Specific Resources

We encourage grad students to make full use of the resources offered by MGH and the Ragon, as well as the resources offered by their schools, which are compiled for reference below.

MIT Grad Students: For any issues, contact the Office of Graduate Education, https://oge.mit.edu/

Harvard Grad Students: The Harvard Graduate Student Union has compiled a list of available resources, from workplace and harassment issues to academic support to commuting issues here: Resources for Harvard PhD students (pdf.)

Remote Workers

The MGH Buddy Program is a program specifically designed to support remote workers at MGH. Any remote worker (part or full time remote) is eligible to sign up.